FAQ

We stock limited items in:

  • Newborn (0000)
  • 0-3 months (000)
  • 3-6 months (00)
  • 6-12 months (0)
  • 12-18 months (1)

We ship from Melbourne, Australia 🇦🇺

We ensure that orders are dispatched within 1-3 business days from our Melbourne warehouse. Conditions apply during public holidays.

We currently only sell garments and accessories for babies and toddlers aged 0-18 months. Future announcements will be made by subscribing to our newsletter or following us on our social media channels.

All items are true to size based on an average-sized child. We have a size guide to help you make the correct decision for your child. We do recommend going the size up for extra peace of mind!

All items are listed in Australian dollars. You can switch currencies by locating the currency switcher in the footer of the website.

We offer credit card payments for Visa and Mastercard holders, along withPaypal,Afterpay, Alipay andWechatPay for qualifying customers.

Order

Unfortunately we cannot amend existing orders as we process orders very quickly. Please contact us using the form below for assistance.

We do offer gift wrapping as an option at checkout. For more information, see our Gift Wrap page.

Australian Orders:

Your gift will have all the prices covered, be folded with care and then placed into a lovely beige Lummi in Colour gift box. All the items in the order will be wrapped together. You can also include a note which will be handwritten onto a Lummi in Colour gift card.

 

International Orders:

Your gift will have all the prices covered, be wrapped in white tissue paper with our Lummi in Colour ribbon.  All the items in the order will be wrapped together. You can also include a note which will be handwritten onto a Lummi in Colour gift card. Gift boxes are not included within International orders.

* The recipient will receive a gift exchange card so that if they wish to exchange the item/s online they can get an online store credit and exchange the item/s.

* Our gift wrapping service is $9.50 and you can select this option during the checkout process.

Sorry to hear that! We recommend using an updated version of Google Chrome. If you're still experiencing issues please get in touch with us via email: admin@lummiincolour.com.au

Shipping & Delivery

Currently we do not offer shipping directly to PO Boxes.

Please refer to our Deliveries & returns page for more information.

Please reach out to our Customer Service team as soon as you notice this has occurred so that our team can try and amend the address for you. As once your order is processing at the warehouse we're unable to amend this.

Get in touch with us by filling out the form and we'll get back to you within 1-3 business days.

Please use this form if you are also applying to be our brand ambassador.

For wholesale and stockist inquiries, please click here.

Contact us

Wholesale available

Contact our team to be a stockist

Worldwide shipping

We ship all orders from Melbourne, Australia

Customer care

Email us at: admin@lummiincolour.com.au or message us directly on: +61 422 682 289 (10am - 5pm AEST)